Our BriefingsDirect discussion today focuses on an essential aspect of
helping businesses make the best use of cloud computing.
We're examining the role and value of cloud services brokers with an emphasis
on small to medium-sized businesses (SMBs), regional businesses, and
government, and looking for attaining the best results from a specialist
cloud service brokerage role within these different types of organizations.
Listen to the podcast. Find it on iTunes. Read a full transcript or download
No two businesses have identical needs, and so specialized requirements need
to be factored into the use of often commodity-type cloud services. An
intermediary brokerage can help companies and government agencies make the
best use of commodity and targeted IaaS clouds, and not fall prey to
replacing an on-premises integration problem with a cloud complexity problem.
It's only been a few years since Waste Management's IT organization began
rebuilding their quality assurance processes from the ground up.
"Our availability scorecard was pretty bad. Our services were down. At times,
we didn’t know that our services were down. Our first indication of a
problem was from customers calling us," remembers Gautam Roy, Vice President
of Infrastructure, Operations and Technical Services at Waste Management in
"Now, fast-forward a few years -- with making the appropriate choices and
investments in technology, such as in people and process... (more)
The old model of just being an outsourcer or on-premises service provider is
dead for many IT solutions providers. Instead, we’re all now in a hybrid
world where will have some private-cloud solutions and multiple public
clouds. The challenge is to have the right level of governance, and to be in
a position to move the workloads, and adjust the workloads with the needs.
These words of wisdom come from European IT services provider Steria, which
along with hundreds of its customers are charting a journey to hybrid cloud
while maintaining control, automation, and reporting across al... (more)
As a provider of both application development management and infrastructure
outsourcing, Denmark-based NNIT needed a better way to track, manage and
govern the more than 10,000 services across its global data centers.
Beginning in 2010, the journey to better overall services automation paved
the way to far stronger cloud services delivery, too. NNIT uses HP Cloud
Service Automation (CSA) to improve their deployment of IT applications and
data, and to provide higher overall service delivery speed and efficiency.
To learn more about how services standardization leads to improved clo... (more)
Over the past five years, the impetus for cloud adoption has been primarily
about advancing the IT infrastructure-as-a-service (IaaS) fabric or utility
model, and increasingly seeking both applications and discrete IT workload
support services from Internet-based providers.
But as adoption of these models has unfolded, it's become clear that the
impacts and implications of cloud commerce are much broader and much more of
a benefit to the business as a whole as an innovation engine, even across
Recent research shows us that business leaders are now eager to move ... (more)