Dana Gardner

Advanced and pervasive virtualization and cloud computing trends are driving the need for a better, holistic approach to IT support and remediation. And while the technology to support and fix virtualized environments is essential, it’s the people, skills, and knowledge to manage these systems that provide the most decisive determinants of ongoing performance success. In a special BriefingsDirect sponsored podcast, created from a recent HP Expert Chat discussion on best practices for VMware environment support, HP experts explain how they have made the service and support of global virtualization market leader VMware a top priority. For example, Cindy Manderson, Technical Solutions Consultant for Complex Problem Resolution and Quality for VMware Products at HP, provides case studies for how managed escalation and multi-vendor support around the globe can reduce downtime... (more)

The Open Group Releases SOA and Cloud Computing Standards

The Open Group has announced this week the availability of two new industry standards to integrate fundamental elements of service oriented architecture (SOA) and cloud computing into a solution for enterprise architecture (EA). The new standards are: SOA Reference Architecture (SOA RA) and the Service-Oriented Cloud Computing Infrastructure Framework (SOCCI). The Open Group has released updates to The Open Group Service Integration Maturity Model (OSIMM), which has now been ratified as an ISO and IEC (ISO/IEC 166880) International Standard. OSIMM gives organizations a common mod... (more)

Cloud Computing Exposes the Duality Between IT and Business Transformation

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference this month in San Francisco. The conference will focus on how IT and enterprise architecture support enterprise transformation. Speakers in conference events will also explore the latest in service oriented architecture (SOA), cloud computing, and security. We’re now joined by one of the main speakers, Andy Mulholland, the Global Chief Technology Officer and Corporate Vice President at Capgemini. In 2009, Andy was voted one of the top 25 most influential CTOs in the world by Info... (more)

Big Data Meets Complex Event Processing

The latest BriefingsDirect podcast discussion centers on how new data and analysis approaches are significantly improving IT operations monitoring, as well as providing stronger security. The conversation examines how AccelOps has developed technology that correlates events with relevant data across IT systems, so that operators can gain much better insights faster, and then learn as they go to better predict future problems before they emerge. That's because advances in big data analytics and complex events processing (CEP) can come together to provide deep and real-time, patter... (more)

Scribe Boosts Cloud Offering with GUI Synchronization Services

Scribe Software, a customer relationship management (CRM) data integration provider, will launch next week Scribe Online Synchronization Services (SYS), the second major service delivered on the Scribe Online cloud integration platform. According to the Manchester, NH-based company, Scribe Online provides a cloud-based alternative to integration middleware, and simplifies the integration experience without sacrificing performance or functionality. The goal is to allow companies to reap the benefits of integrated CRM data from a variety of sources and technologies in days, rather ... (more)