Advanced and pervasive virtualization and cloud computing trends are driving
the need for a better, holistic approach to IT support and remediation.
And while the technology to support and fix virtualized environments is
essential, it’s the people, skills, and knowledge to manage these systems
that provide the most decisive determinants of ongoing performance success.
In a special BriefingsDirect sponsored podcast, created from a recent HP
Expert Chat discussion on best practices for VMware environment support, HP
experts explain how they have made the service and support of global
virtualization market leader VMware a top priority.
For example, Cindy Manderson, Technical Solutions Consultant for Complex
Problem Resolution and Quality for VMware Products at HP, provides case
studies for how managed escalation and multi-vendor support around the globe
can reduce downtime... (more)
The Open Group has announced this week the availability of two new industry
standards to integrate fundamental elements of service oriented architecture
(SOA) and cloud computing into a solution for enterprise architecture (EA).
The new standards are: SOA Reference Architecture (SOA RA) and the
Service-Oriented Cloud Computing Infrastructure Framework (SOCCI).
The Open Group has released updates to The Open Group Service Integration
Maturity Model (OSIMM), which has now been ratified as an ISO and IEC
(ISO/IEC 166880) International Standard. OSIMM gives organizations a common
mod... (more)
This BriefingsDirect thought leadership interview comes in conjunction with
The Open Group Conference this month in San Francisco.
The conference will focus on how IT and enterprise architecture support
enterprise transformation. Speakers in conference events will also explore
the latest in service oriented architecture (SOA), cloud computing, and
security.
We’re now joined by one of the main speakers, Andy Mulholland, the Global
Chief Technology Officer and Corporate Vice President at Capgemini. In 2009,
Andy was voted one of the top 25 most influential CTOs in the world by
Info... (more)
The latest BriefingsDirect podcast discussion centers on how new data and
analysis approaches are significantly improving IT operations monitoring, as
well as providing stronger security.
The conversation examines how AccelOps has developed technology that
correlates events with relevant data across IT systems, so that operators can
gain much better insights faster, and then learn as they go to better predict
future problems before they emerge. That's because advances in big data
analytics and complex events processing (CEP) can come together to provide
deep and real-time, patter... (more)
Scribe Software, a customer relationship management (CRM) data integration
provider, will launch next week Scribe Online Synchronization Services (SYS),
the second major service delivered on the Scribe Online cloud integration
platform.
According to the Manchester, NH-based company, Scribe Online provides a
cloud-based alternative to integration middleware, and simplifies the
integration experience without sacrificing performance or functionality. The
goal is to allow companies to reap the benefits of integrated CRM data from a
variety of sources and technologies in days, rather ... (more)