Dana Gardner

What The Open Group refers to as Open Platform 3.0 encompasses the combined impacts of cloud, big data, mobile, and social. But to each of these now we can add a new cresting wave of complexity and scale as we consider the rapid explosion of new devices, sensors, and myriad endpo... (more)
It's a shame when the data analysis providers inside a company get the cold shoulder from the business leaders because the data keeps proving the status quo wrong, or contradicts the conventional corporate wisdom. Fortunately for GSN Games in San Francisco, there's no such culture... (more)
It's only been a few years since Waste Management's IT organization began rebuilding their quality assurance processes from the ground up. "Our availability scorecard was pretty bad. Our services were down. At times, we didn’t know that our services were down. Our first indication... (more)
The old model of just being an outsourcer or on-premises service provider is dead for many IT solutions providers. Instead, we’re all now in a hybrid world where will have some private-cloud solutions and multiple public clouds. The challenge is to have the right level of governa... (more)
It’s no secret that communication service providers (CSPs) are under a lot of pressure as they make massive investments in upgraded networks while facing shrinking margins and revenues from their eroding traditional voice or broadcasting businesses. Traditional operators underst... (more)
The next BriefingsDirect deep-dive discussion explores how one of the most costly and complex parts of any enterprises IT infrastructure -- storage -- is being dramatically improved by the accelerating adoption of software-defined storage (SDS). The ability to choose low-cost ha... (more)
As a provider of both application development management and infrastructure outsourcing, Denmark-based NNIT needed a better way to track, manage and govern the more than 10,000 services across its global data centers. Beginning in 2010, the journey to better overall services autom... (more)
Over the past five years, the impetus for cloud adoption has been primarily about advancing the IT infrastructure-as-a-service (IaaS) fabric or utility model, and increasingly seeking both applications and discrete IT workload support services from Internet-based providers. But ... (more)
Three years ago, Systems Mechanics Limited used relational databases to assemble and analyze some 20 different data sources in near real-time. But most relational database appliances used 1980s technical approaches, and the ability to connect more data and manage more events capp... (more)
An expected deluge of data and information about patients, providers, outcomes, and needed efficiencies is pushing the healthcare industry to rapid change. But more than dealing with just the volume of data is required. Interoperability, security and the ability to adapt rapidly ... (more)
When Swedish communications services provider TDC needed network infrastructure improvements from their disparate networks across several Nordic countries, they needed both simplicity in execution and agility in performance. Our next innovation case study interview therefore hig... (more)
As smartphones have become de rigueur in the global digital economy, users want them to do more work, and businesses want them to be more productive for their employees -- as well as powerful added channels to consumers. But neither businesses nor mobile-service providers have a c... (more)
As smartphones have become de rigueur in the global digital economy, users want them to do more work, and businesses want them to be more productive for their employees -- as well as powerful added channels to consumers. But neither businesses nor mobile-service providers have a c... (more)
A stubborn speed bump continues to hobble the digital economy. We're referring to the outdated use of passwords and limited identity-management solutions that hamper getting all of our devices, cloud services, enterprise applications, and needed data to work together in anything ... (more)
The advent of the application programming interface (API) economy has forced a huge, pressing need for organizations to both seek openness and improve security for accessing mobile applications, data, and services anytime, anywhere, and from any device. Awash in inadequate passw... (more)
When Capgemini's business information management (BIM) practices unit needed to provide big data capabilities to its insurance company customers, it needed to deliver the right information to businesses much faster from the very bottom up. That means an improved technical design... (more)
The next BriefingsDirect panel discussion defines new business values from the massive Open Platform 3.0 shift that combines the impacts and benefits of big data, cloud, Internet of things, mobile and social. Our discussion comes to you from The Open Group Conference held on May 1... (more)
IT service management (ITSM) has long been a huge benefit to complex and exception-rich IT operations by helping to standardize, automate and apply a common system-of-record approach to tasks, incidents, assets, and workflows. ServiceNow has been growing rapidly as a software-as-a... (more)
The next BriefingsDirect case study interview explores how improved visibility analytics and predictive responses are improving supply-chain management. We’ll now learn how SAP’s Supplier InfoNet, coupled with the Ariba Network, allows for new levels of transparency in predictive... (more)
Big Data is big - but just how big may surprise you. According to a new QuinStreet survey, 77 percent of respondents consider Big Data analytics a priority. Another 72 percent cite enhancing the speed and accuracy of business decisions as a top benefit of Big-Data analytics. And 7... (more)
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